- Return Eligibility:
- Time Frame: You may return most items within [2] days of receiving your order.
- Condition: Items must be in their original condition, unused, and with all tags and packaging intact.
- Return Process:
- Initiate a Return: To start a return, please contact our customer service team at [shrinathindustries29@gmail.com/9982-50-9982] to obtain a Return Authorization (RA) number.
- Prepare Your Package: Pack the item securely, include the RA number, and use the original packaging if possible. You are responsible for the cost of return shipping.
- Shipping: Send the package to [return address]. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost or damaged in transit.
- Refunds and Exchanges:
- Refunds: Once we receive and inspect your returned item, we will process your refund within [5] business days. Refunds will be issued to the original payment method.
- Exchanges: If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability and may involve additional shipping fees.
- Damaged or Defective Items:
- Report Issues: If you receive a damaged or defective item, please contact us within [2] days of receipt. We will arrange for a replacement or refund, including any return shipping costs.
- Contact Us:
- For any questions or concerns regarding our return policy, please reach out to our customer service team at [shrinathindustries29@gmail.com/9982-50-9982].
- Policy Changes:
- We reserve the right to update or modify this return policy at any time. Any changes will be posted on our website.